Terms and Conditions

Terms And Conditions for London School of Childcare Studies Ltd, trading as London School of Childcare Studies (LSCS).

London School of Childcare Studies Ltd reserves the right to make changes to its courses, including information relating to content, timings, date and venue.

Cancelled courses or workshops

London School of Childcare Studies Ltd has the right to cancel a course or workshop. In this London School of Childcare Studies ltd will offer a place on the same course within a 12 month period. If the same course is not available within a 12 month period, London School of Childcare Studies ltd will reimburse in full.

London School of Childcare Studies Ltd’s liability will be limited to the value of the course fees paid.

Course fee and payment

The full fee, or in the case of instalment plan the booking fee must be paid, before the start date of the course.

London School of Childcare Studies Ltd has the right to refuse an attendee entry if the course fee or booking fee is not paid before the date of the course.

Courses will be charged at the price shown on the website at the time of booking. We reserve the right to change course fees without notice.

Cancellations

The learner must advise London School of Childcare Studies Ltd of a cancellation in writing.

For single day courses and workshops (including paediatric first aid, nutrition workshops, behaviour workshops, baby massage), if a learner needs to cancel, this will incur a fee of 30% of the standard course price, reduced to 15% if notice is given more than 7 calendar days in advance of the original course date.

For multi-day and any other courses (including sleep practitioner, maternity nurse practitioner, CACHE level 3 EYE diploma, NCFE Level 3 Homebased childcare), if a learner needs to cancel, this will incur a fee of 20% of the standard course price, reduced to 10% if notice is given more than 14 calendar days in advance of the original course date.

If a learner does not advise of a cancellation in writing before the date of the course, the full course fee will be payable.

Transfers

If a learner can no longer attend a course date, they can nominate another person to attend the same course date in their place. This will incur no charge.

For single day courses and workshops (including paediatric first aid, nutrition workshops, behaviour workshops, baby massage), if a learner needs to change the date of the booking, this will incur a £20 rebooking fee, reduced to £10 if notice is given more than 48 hours in advance of the original booking course date.

For multi-day and any other courses (including sleep practitioner, maternity nurse practitioner, CACHE level 3 EYE diploma, NCFE Level 3 Homebased childcare), if a learner needs to change the date, this will incur a 10% rebooking fee, reduced to 5% if given more than 14 days in advance of the original booking start date.

Any request to change the booking date after the course has started will incur a fee of up to 100% of the course fee, at the discretion of London School of Childcare Studies Ltd.

If a learner  can no longer attend and they advise us less than 14 calendar days before the course date, 100% of the course fee will be payable

Warranty and Liability

All learners accept that it is their responsibility to ensure that the course is suitable for them and that they have the necessary competence to achieve the objective of the course or workshop.

Although London School of Childcare Studies Ltd aims to provide the Services to the highest standards of the industry, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programmes or Course Materials and any reliance by learners on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

If a learner cannot access the online course, because they fail to meet the necessary system requirements, then London School of Childcare Studies Ltd will not take responsibility or give a refund.

It is the learner’s responsibility to test their system for any compatibility issues prior to booking an online course.

Intellectual Property

The copyright and all other intellectual rights in all course materials shall remain the sole and exclusive property of the London School of Childcare Studies Ltd. Learners undertake that they will not copy, or permit to be copied, such course material nor disclose, or permit others to disclose, sell, licence or hire the same to third parties, nor use the same to run their own courses whether for internal use or external use.

Learners accept that it is their responsibility to ensure that the course is suitable for them and that they have the necessary competence to achieve the objective of the course or workshop.

Replacing certificates

Replacement certificates can be issued by emailing your name, course details and date of attendance to info@childcarestudies.co.uk. The cost of replacement for HATA’s certificate is £20. Certificates from awarding bodies such as CACHE, NCFE, OCN or Qualsafe will be charged accordingly to their cost, plus £20 London School of Childcare Studies Ltd’s handling fee.

Force Majeure

London School of Childcare Studies Ltd shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, delay caused by transport disputes, failure to provide a course caused by a death in the trainer’s family, illness of the trainer, Government edict or regulation.

Data Protection

The nature of the Services provided by us means that we will obtain, use and disclose (together “Use”) certain information about you (“Data”). This statement sets out the principles governing our Use of Data. By purchasing the Services you agree to this Use.

When you register with us you will need to provide certain Data such as your contact details and demographic information. We will store this Data and use it to contact you, provide you with details of the Services you have purchased and otherwise as required during the normal provision of the course.

We may also use the above Data, and similar Data you provide us in response to surveys, to aggregate user profiles and, unless you click on the relevant button on the Registration Form, provide you with communications. We will not pass any personal data onto anyone outside of London School of Childcare Studies Ltd.

To enable us to monitor and improve our Services, we gather certain aggregated information about you, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Website you visit.

We use information such as your User ID, session identifiers and password to enable us to identify whether you are using our services, assist with the provision of services and to ensure that you have access to relevant products. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Website.

Plagiarism

London School of Childcare Studies Ltd deems plagiarism as being a very serious offence. Should the Company deem any submitted course material to be plagiarised, learners accept that they are in breach of the Plagiarism Policy and not entitled to continue their studies, receive any certification or request a refund.

Instalment Payments

Instalment plans are only available for courses which are £175 or above

The deposit must be paid upon booking the course.

Learners will receive an email with the link to set up the instalment payments, relevant to their course. This must be set up before the start of the course.

The instalment plan is for the cost of attending the course and the full payment is payable whether the learner completes the course, or decides to withdraw

All instalments must be paid and cleared before any certificate will be released.

Instalments must be paid on time. Late or non–payment may result in the learner being removed from the instalment plan and the remaining fees will be invoiced to the learner in full.

Law

This Agreement and any other agreement of which it forms part shall be construed and enforced in accordance with the laws of England and the English Courts shall have exclusive jurisdiction.

 

 

Terms & Conditions for the 4 week money back guarantee

Definitions:

  • Start – Either the timestamp of initial access to online content, or the time of the 1st live session, whichever is the sooner.

Conditions for the Money Back Guarantee:

  • Payment needs to have been made, either in full, or if paying by instalments, initial registration and monthly payment plan must have been set up prior to the start of the course
  • The money back guarantee time frame ends 28 days after the start of the course
  • You must not have accessed more than 25% of the online content of the course
  • Attendance of all available live sessions during the 4-week window is mandatory.
  • To request a refund under the 4-week guarantee, you must inform us in writing by email to info@childcarestudies.co.uk within the timeframe.
  • London School of Childcare Studies reserves the right to deduct incurred fees, such as registration with the accreditation centre, training room costs (pro rata) and catering expenses.